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Contact ManoMano Customer Service

ManoMano Phone Numbers and Emails

Customer Service:

  • +44 176 680 8005
Send Message

ManoMano Emails:

Legal
GDPR Inquiries
hello@manomano.co.uk
Is this your business?

ManoMano Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • ManoMano Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call ManoMano is 441766808005. 86% of customers managed to speak with a real person.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as ManoMano may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or email.

View full overview ›
PissedConsumer Club

Contact Information

ManoMano Website:

ManoMano Help Center:

Corporate Office Address:

ManoMano
52 rue Bayen
Paris, Paris 75017
France

Other Info (opening hours):

Hours:

Monday - Friday: 8 am - 8 pm

Saturday: 9 am - 6 pm

Sunday: 9 am - 3 pm

More contact details

ManoMano Customer Service Reviews

2.2 / 5
Poor
irene a Rrj
Quality products & great customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I am very impressed with the customer service. Polite, efficient and resolved my problem quickly.

Couldn't expect more ... brilliant!

Flordia Vdb
Very efficient service

Excellent service and immediate response! Advise was given which was very useful. Will recommend to a friend!

Brian C Ezd
Return of item

I'd like to reserve review on this company till the issue is resolved. UK customer support was very helpful.

Michael W Xmr
Returning a shower

Its not easy to understand how to contact yourselves; also the lack of information didn't help; was asked to provide a video but didn't know in the first place about this; I had spoken to the manufacturer and they told me to send it back to yourselves

How Good is ManoMano's Customer Service?

Nels Miq
Nels Miq
Feels Disappointed | Aug 08, 2024

Terrible

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Pippa Zcc
Pippa Zcc
Feels Satisfied | Jul 15, 2024

Good....will buy from them again

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Gerard G Vhw
Gerard G Vhw
Feels Neutral | Jun 07, 2024

Temps de livraison trop long et peu de suivi livraison

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Natia Vfn
Natia Vfn
Feels Disappointed | Apr 26, 2024

I’m waiting to long for my delivery even I’ve left my phone number still waiting

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Johanna H Owp
Johanna H Owp
Feels Disappointed | Apr 23, 2024

Customer service was actually good when I got through eventually they dealt with the problem as it was evri delivery service who lost the order the new order was sent out next day and had an email keeping me up to date

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Sebastian Tpl
Sebastian Tpl
Feels Satisfied | Apr 17, 2024

Very satisfied with manomano

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Summary of ManoMano Customer Service Calls

3.9K TOTAL
CALLS
00:00 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ManoMano?

Shipping and Delivery Question:

  • “Delivery”
  • “No delivery”
  • “Tracking order”

Product/ Service Question:

  • “Complaint”
  • “Complain”
  • “No product received no refund given”

Request for Information Question:

  • “Enquire about a shower door”
  • “Enquiry”
  • “No confirmation on an order”

Return/ Replace Question:

  • “Waiting postage returnnlabel”
  • “Return of item”
  • “Replacement swing canopy”

Refund Question:

  • “Refund”
  • “Need a refund”
  • “Refund and return item back please”

Payments and Charges Question:

  • “Order receipt problem”
  • “Receipt”
  • “Charger not working”

Activation/ Cancellation Question:

  • “To cancel shower base”
  • “Cancel order”
  • “Cancel one order and order another”

Account Question:

  • “I can't long in to my email and I want to return a order as it's the wrong item,accidentally ordered”
  • “Can’t log in missing items”
  • “I need to rescue some points of my all account”

Website/ Application Question:

  • “Renseignement pour l’achat d’un matelas et l’utilisation de l’application”
  • “Problems with the site and problems with accessing help”
  • “Complaint. Website not working”

Staff Question:

  • “Speak to a customer service advisor”
  • “Customer service”
  • “Crap service”

Cards Question:

  • “I have a faulty product shower mixer tap purchased 15/3/2021 card ending 1241 I need to replace faulty thermostat valve”
  • “Hi i want to make sure the 36 packs of cards,to cards come in the box aswell thanks”
  • “Change card details for Refund”

Employment Question:

  • “Why did I not get my order yesterday you offerd next day dlivery my painter decorator has got another job to go to needs the wallpaper”

Other Question:

  • “Bestellung”
  • “Telefonnummer ändern”
  • “Wrong dilivery adress”

Compare ManoMano Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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