ManoMano
ManoMano Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ManoMano has 2.5 star rating based on 217 customer reviews. Consumers are mostly dissatisfied.
30% of users would likely recommend ManoMano to a friend or colleague.
- Rating Distribution
Pros: Good products, Quality of previous purchases, Cheap enough.
Cons: Bad customer service, Unable to get in contact or get any assistance, And the problem getting the issues resolved.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ManoMano has 2.5 star rating based on 217 customer reviews. Consumers are mostly dissatisfied.
30% of users would likely recommend ManoMano to a friend or colleague.
- Rating Distribution
Pros: Good products, Quality of previous purchases, Cheap enough.
Cons: Bad customer service, Unable to get in contact or get any assistance, And the problem getting the issues resolved.43% of users think that ManoMano should improve its Payments.
50% of users say that they won't use ManoMano in the future for similar services or products.Recent recommendations regarding this business are as follows: "Do not purchase, the product quality is very poor and difficult to assemble.", "I would thoroughly recommend for future customers", "DEFINITELY NOT ACCEPTABLE FOR A PROFESSIONAL COMPANY", "Nicht hier einkaufen", "Don’t buy rubbish".
Most users ask ManoMano for the refund as a solution to their issues.
Review authors value the most Billing Practices and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top ManoMano Reviews
"Quality products & great customer service"
I am very impressed with the customer service. Polite, efficient and resolved my problem quickly. Couldn't expect more ... brilliant!
"Order complaint"
On the 16th of April, I purchased a set of 4 Lymo garden chairs. I did not understand that they are for self-assembly; with the assistance of other persons, my...
Berlin, Land Berlin
Klärung zum gekauften Artikel, da das Unternehmen per email nicht reagiert
Sie bieten mir einen 50% des Kaufpreises an, ich bitte sie das bei Klarna gutzuschreiben.
Ich bin damit einverstanden.
Doch sie senden mir ständig die gleiche Email ich würde ihnen nicht antworten ich habe sie öfter angeschrieben bitte klären sie mir den Fall.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFaulty product
Hi, I bought chairs from you just over 2 years ago, and one by one the legs are giving way. Please advise.
Preferred solution: Full refund
User's recommendation: Don’t buy rubbish
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Plumstead, Greenwich
Defective product
Defective product. Wont let
Me upload photos
Had a solar water fountain for just one day and the pump has stopped working.
Not good enough ManoMano
User's recommendation: Impossible to show photos of defective product .very disappointed
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Velbert, North Rhine-Westphalia
Kundenkonto/Bestellungen
Vom Lieferant kam keine Info
Schwierige Konfrontation
Ich komme mit meinen Anmeldedaten nicht mehr in das Konto rein. Ich habe im Juni 2023 einen Toilettendeckel mit Elefantenbild bestellt (2 Jahre Garantie).
Diesen möchte ich reklamieren, da die Absenkautomatik nicht mehr funktioniert. Bitte senden Sie kurze Informationen an die oben genannte E-Mail-Adresse.
Danke im Voraus. Jürgen Schnabel, Weiherstraße 5, 35457 Lollar-Odenhausen.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSouhaiterait être rappelé merci
J ai acheté une pompe immergé au moins d août 2024,et depuis le 05 mars 2025 elle ne fonctionne plus merci. Je souhaiterais savoir si il y a une garantie. si oui me renvoyer le plus rapidement possible la même ou bien l identique cordialement
- J attends de voir vos services
- Ne se prononce
Preferred solution: Full refund
User's recommendation: Ne se prononce pas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder complaint
On the 16th of April, I purchased a set of 4 Lymo garden chairs. I did not understand that they are for self-assembly; with the assistance of other persons, my husband eventually managed to assemble 3 units.
The quality of design, material, and standards is so poor that the units were difficult to construct, and the eventual product was very distorted and unsafe.
Therefore, I request a full refund for the order.
Helen Gregory
Preferred solution: Full refund
User's recommendation: Do not purchase, the product quality is very poor and difficult to assemble.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Epsom, Surrey
Quality products & great customer service
I am very impressed with the customer service. Polite, efficient and resolved my problem quickly.
Couldn't expect more ... brilliant!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot delivered the item
Item not delivered and will not answer any communication despite many emails from me, and their contact number is not valid.
Preferred solution: Full refund
User's recommendation: DEFINITELY NOT ACCEPTABLE FOR A PROFESSIONAL COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service
Strange service
Had a new shower which didn't work; Messages wern't sent or followed up on by mano mano; had difficulty speaking to them; don't think English is theIR first language.; filled in a form by some company called pissed off . sent this back but according to the parcel company mano mano ignored the message
- I do not trust them
Preferred solution: Apology
User's recommendation: To be honest i dont trust them
Epsom, Surrey
Need a refund
I have been refunded by the seller and didn't have to send the items back. Result!
Everything was dealt with in no time at all.
User's recommendation: I would thoroughly recommend for future customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged goods
Ive ordered a triple wardrobe and 2 of my doors are badly damaged I need them replacing I was wondering how I can go about this can I attach a video to show ya what damage has occured thank you
- Solid product
- Damaged products
Preferred solution: Replacement doors
Kelheim, Bavaria
Fehlen einer Rechnung
Ich brauche einen Deutsch sprechenden Telefonpartner
Mir fehlt eine Rechnung der Bestellung vom 07.07.2024 von Ihnen die ich bei Ihnen bestellt habe.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBathroom order
I've ordered some items and the wrong sizes are showing up. I ordered an 800 walk-in shower screen and it's showing 700.
And I ordered a 1600 x 700 shower tray and it's showing 1500. Can you call me ASAP please. Delivery address is 6 Hurst Close, Chingford E48DN. My phone number is 0781677****.
Mr. Smith
- Good price
- Very difficult to order and contact
Preferred solution: Sizes I've ordered have come back wrong. Details on message
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerM250379****56
Manomano sent me a different cordless chain saw to the one I ordered. The ordered item is a 1200-watt model with the batteries on the side.
They sent me an inferior 600-watt model with the batteries on the left side and handle.
When I reviewed the item, Manomano hid my review because they didn't like my opinion.
If they had sent the item I purchased and not the inferior product they sent me, then I would have no need to write an honest review about their lack of customer service.
When I buy an advertised product, I expect that product to be delivered and not a cheaper model!!!
I contacted ManoMano last week, and they stated they'd send me a return postage label and contact me within 48 hours. It's now been 5 days (3 working days), and I've heard nothing—except that they'd hidden my review.
Preferred solution: Full refund
User's recommendation: Don’t trust this company
Cricklewood, Brent
No delivery
Manomano good company DPD crap delivery service refused to bring my item to my property because there is a flight of stairs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Munich, Bavaria
Es ist kein Kontakt möglich
Seit Tagen versuche ich Kontakt aufzunehmen, weil ich Probleme mit meiner Bestellung habe, aber es ist einfach unmöglich.
User's recommendation: Nicht hier einkaufen
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